GSWSA: Your Guide To Water, Services & Bill Pay In Eastern Carolinas

Are you curious about the quality of your drinking water and the services that keep it flowing? The Grand Strand Water & Sewer Authority (GSWSA) provides essential water and wastewater services to a large portion of the Eastern Carolinas, ensuring the health and well-being of hundreds of thousands of residents.

This comprehensive overview delves into the operations of GSWSA, providing insights into their commitment to water quality, customer service, and the infrastructure that supports a vital public utility. From understanding how your bill is calculated to the processes for reporting issues and applying for new services, this article serves as your guide to navigating the world of water and sewer services in the Grand Strand region.

The Grand Strand Water & Sewer Authority (GSWSA), a utility serving a significant population, plays a crucial role in providing essential services to the Eastern Carolinas. Through its Bull Creek Regional Water System, GSWSA delivers water to approximately 322,342 residents, encompassing the city of Conway and the entirety of Horry County. The authority also ensures that the water meets the stringent standards, and the sanitation, which are very important for public health.

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In addition to supplying potable water, GSWSA also handles wastewater management, encompassing the collection, treatment, and disposal of sewage. This multifaceted approach to water and wastewater services highlights GSWSAs dedication to ensuring a safe, reliable, and sustainable water supply for the community. The following table provides further insights:

For residents in North Myrtle Beach, the water supply is a blend. The Grand Strand Water & Sewer Authority's (GSWSA) Myrtle Beach Surface Water Treatment Facility and the Bull Creek Regional Treatment Facility are the source, supplemented by groundwater drawn from a well located within North Myrtle Beach. This multi-source approach ensures a consistent water supply to the area.

The Myrtle Beach Surface Water Treatment Facility, which is part of GSWSA's infrastructure, is specifically designed to treat water sourced from the Intracoastal Waterway. This facility plays a crucial role in ensuring that water meets the necessary standards for public consumption.

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Paying your water and sewer bill is made convenient with a range of options. GSWSA accommodates payments in multiple ways to suit customers' preferences. You can pay your bill online using the provided web portal or through the e-billing system. Additionally, you have the option to create a user profile, allowing you to manage your account information and access services efficiently.

To facilitate easy payment and account management, GSWSA provides several online platforms. Through these portals, customers can pay their water and sewer bills, sign up for services, and report any issues they may encounter. Users can also access their account information, update their profiles, and manage their billing preferences. These tools significantly enhance the customer experience by offering convenience and accessibility.

Applying for water and sewer service is now easier than ever. The process is streamlined to make it simple for new residents to establish service. Existing residents can also quickly apply for modifications to their current accounts, allowing for changes such as the addition of services.

For new residents, the process begins when the water and sewer account is activated with the Grand Strand Water & Sewer Authority. Once the account is active, a sanitation cart will be ordered, ensuring waste disposal services are readily available. Furthermore, the sanitation charge is conveniently integrated into the water bill, providing a single, consolidated payment for all essential services.

Customers of Little River Water & Sewerage Co. have approved the purchase of the utility by the Grand Strand Water and Sewer Authority. Water officials reported that 6,398 Little River residents participated in the voting process, demonstrating strong support for the acquisition. This move consolidates water and sewer services, promising improved efficiency and customer service for residents in the Little River area.

The water quality is rigorously monitored to ensure it meets safety standards. Information on drinking water quality, along with details about any potential contaminants, is available to the public. GSWSA is committed to keeping its customers informed about the water they consume. This is critical for public health and environmental protection.

The commitment to quality extends to providing up-to-date data. Detailed information about the water quality, including test results and potential contaminant levels, is readily available. These data are essential for transparency and assurance that the water is safe for consumption and use. The agency complies with the water quality standards, and public health mandates. The MCL for beta particles is 4 mrem, as per the data from North Myrtle Beach and the Grand Strand Water & Sewer Authority.

When you need to contact the Grand Strand Water & Sewer Authority for water and sewer services, here are the key contact details for your convenience. For the administrative office, the address is 166 Jackson Bluff Rd, Conway, SC 29526. The phone number is not available in the document. For the office in Marion, SC, you can visit 510 Supply Rd, Marion, SC 29571. The address for Little River is 2375 Highway 111, Little River, SC 29566. The mailing address for the office is Po Box 2368, Conway, SC 29528.

For residents within the city limits of Mullins, the City of Mullins provides water and sewer services. This means that residents in Mullins should contact the City of Mullins directly for their water and sewer needs.

The provision of water and sewer services is not without its challenges. A recent report by WMBF News indicates a water and sewer company is suing 14 companies for contaminating various rivers and waterways in South Carolina. This legal action underscores the importance of responsible corporate practices and the environmental impact of water contamination.

Understanding the billing cycle and associated penalties is essential. Bills that are not paid by the 10th of the month will incur a late penalty of $10. If a bill remains unpaid by the 20th of the month, a significantly higher penalty of $30 will be applied, and services are at risk of disconnection. Its important to stay informed about your bill to prevent any service interruptions.

GSWSA's success is a testament to its commitment. The utility has grown from a company with no initial assets or funding into an organization that boasts substantial assets, a large customer base, and significant annual revenues. From a utility with no assets, customers, or funding, in over fifty years GSWSA has grown into a company with assets over $1,134,000,000, approximately 136,000 customers, and annual revenues over $206,000,000.

Welcome to Grand Strand Water & Sewer Authority's online payment website. To begin paying your bill online, new users can sign up and create an account. This will redirect to the e-billing area, where you can manage your account and access important information. These digital tools make the management of services easier.

The Grand Strand Water & Sewer Authority's main office address is consistently listed as: PO Box 2368, Conway, SC 29528. This address is important for sending payments and important communications. You can also find contact information and address details for their administrative and operations offices online. They operate with the goal of providing services. From its address, the authority delivers water and sewer services to the citizens.

The operation hours for inquiries and services, are Monday through Friday from 8:00 a.m. to 5:00 p.m.

For new users who wish to pay online, there's a simple signup process to create an account. Customers can manage their accounts, access their billing information, and ensure their payments are processed efficiently.